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   Real review of "Southwest Financial" in Albuquerque, NM!


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male
  Mike Rothberg sent us his review October 6, 2016.

  Visited address:
  3301 Menaul Blvd NE, Albuquerque, NM 87107, USA



"Southwest Financial is a privately owned finance company that promises to serves the needs of residents in Albuquerque, NM. The company primarily focuses on small personal, auto financing, retail financing and a number of other products. Are these claims true? Read on to learn more.

Offline application and payment process

On their website, they claim to offer car loans of between $500 and up to $15,000. Based on my personal experience, the application and approval process for loans takes days because they don’t have a quick online application process. Despite this, one good thing about their personal loans is that they have competitive interest rates.

Strict requirements

When it comes to loans of large amounts, the company does not live to their promise. I first went to this company as many do, to buy a recreational vehicle and I was $10,000 short. They wanted me to sign over my $20,000 Mercedes-Benz Arocs 4163 tow truck plus they would hold the title to the truck. They also wanted to sign of my old recreational vehicle. I found that they were asking too much and I finally gave up.

Not BBB Accredited

Available records show that Southwest Financial was established in 1987 and incorporated in New Mexico. This means the company has been in business for almost three decades, but it is not BBB Accredited. For many clients, the BBB is considered the authoritative, reliable and objective source on whether or not a business is trustworthy.

Exceptional customer service

Despite the above shortcomings, customer service is something that Southwest Financial ought to never be taken lightly. That said, they offer exceptional customer service, helping customers efficiently, in a friendly manner. This is one thing that set them apart from other business of its kind. Along with proper attitude and knowledge, they know the importance of handling clients quickly and efficiently.

Verdict

Southwest Financial is a reliable company if you are going there for small loans (for example, payday loans in Albuquerque). For big loans, you need to be patient with them and be ready to provide every document they ask from you."




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