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"Tips on Managing Difficult Employees"

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As a business leader, one of your main obligations is to manage your employees. It can be a daunting task, especially on your first time, but can also be a very pleasant experience as you accomplish your goals together with your team.

However, in any team, there'll always be that one guy or more, that disrupt the teamwork with their behaviors. It's one thing if they are incompetence, and firing them is an obvious option, but sometimes it's your very star player that is difficult to manage.

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How then, to deal with difficult people that you're not willing to fire?
Here are a few tips how:

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1. Find Their Reasons

Try to understand why they are acting out. It could be because they are not satisfied with the company, whether it's about their pay, their job desk, or another team member.

There's also a possibility that you are the reason for their behavior, and being a better listener can be a good solution for the problem. However, don't get dragged out and let the negativity overcomes you.

By understanding their reason, you can assess whether it's a situation you can fix, or simply a difficult personality.

2. Have The Sit Down

Many people with personality issues are feeling that they are not being heard. Have a private conversation, and as mentioned, listen more than you speak.

Let them talk about their thoughts and feelings. You might hear criticisms and complaints, and you must be prepared for it. The complaints can be about the company, the culture, their pay, or even the boss (you), try to be open to criticism.

Assess whether their complaints are valid, it might even be a good insight you've never recognized before. Try to find a solution for a legitimate complaint. Most of the time, fixing the root of the problem can fix their behavior.

3. Give a Constructive Feedback

After you've heard their thoughts, give feedbacks that might be a solution for the situation. Point out about how their behaviors bring negative effects to the company, for example, making meetings less effective or making the team miss deadlines.

Giving negative feedback effectively is one of the essential traits for managers. You must be able to make them realize their mistakes, as well as giving solutions to fix the root of the problem.

4. No one Is Indispensable

When you've tried everything and you see no improvements, you must understand that no one is above the team and the company. Even if they are so good at delivering their job, disrupting the whole team is a more expensive cost overall.

Realize that no one is indispensable, and if you can't fix their behavior, maybe firing them will be the only solution you can give.